We all love happy clients.
Their smile and a simple “thank you, I love them” can make your day.
You’ve got the satisfaction with the job well done and she can enjoy her pretty nails for a couple of weeks. Perfect win – win situation.
But sometimes things do not work as planned. We may try hard to give our clients the best service and experience but for some reason they’re not happy..
What do you then? How do you react?
In my video below you’ll find 3 simple steps how to deal with unhappy clients.
I also share my personal experience from this year’s Scratch Stars live competition day
Something which you should put in your diary for the next year.
I’d like to hear from you.
Have you ever been in a such situation?
How did you deal with unhappy client?
Share your story and comments bellow.
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